Technical Support Engineer Vacancies In GENPACT Openings 2014 In Bangalore. Walkin Interview

Hiring Organization - GENPACT

Job Title - Technical Support Engineer

Fucational Area - Application Programming

Industry Type - IT Industry

Employement Type - Full Time

Experience - Freshers/ 0-5 Years Experience

Job Location - Bangalore.

Mode - Walkin Interview

Package/Salary - INR As Per Company Norms

Educational Requirements - BE, B.Tech

Skills Required -

1. Answer calls and assess customers’ technical support needs and handle/route accordingly.Identify and provide input on unique or recurring customer problems.Sort out technical and some of the basic technical issues based on FAQs.Update customers about product line and service offerings, current products and technologies.
2. Maintain accurate call logging and tracking into Call support database.Classification of issues and root causes correctly and accurately.Candidate should be OK with Hyderabad as work location.

Selection Process -Interview

Last Date -2nd to 4th April 2014

Website -http://www.genpact.com/

Address -
                                                  Block B, Building 2,
                                                  Salarpuria Softzone,
                                                  Outer Ring Road,
                                                  Bellandur, Varthur Hobli,
                                                  Bangalore.